Privacy Policy
At Moshua Media, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or interact with us. By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Name, email address, phone number, and postal address when you contact us, make inquiries, or book our services.
Payment details (processed securely through trusted third-party providers).
b) Non-Personal Information
Browser type, device information, operating system, and IP address.
Pages visited, time spent on the site, and referring websites (through analytics tools).
c) Media and Content
If you upload or share files (e.g., images, documents) during a project, we securely store them for service delivery purposes only.
2. How We Use Your Information
We use collected data to:
Provide and manage our photography and media services.
Respond to inquiries and customer support requests.
Process payments and send invoices.
Improve website performance and user experience.
Send marketing updates, promotions, or newsletters (only if you opt-in).
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share information in the following cases:
Service Providers: With trusted third parties (such as payment processors, web hosting, and analytics providers) who assist us in operating our business.
Legal Obligations: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or asset sale, user data may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. These cookies help us:
Remember user preferences.
Analyse site performance through Google Analytics.
Deliver relevant advertising.
You can disable cookies through your browser settings, but some site features may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the data we hold about you.
Correction: Update inaccurate or incomplete personal information.
Deletion: Request the erasure of your data where legally possible.
Restriction: Limit how we process your personal data.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at: [Insert your email – e.g., info@moshuamedia.com].
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
8. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.